A quiet but dangerous movement happening in the auto world recently. The Toyota Recall more famously called as "Runaway Prius" has taken lives and injured others. There is also the Ford Recall that has to do with Firestone Tires and safety. Ford Explorer is something Repair Pal can easily look into and tell you if there's any minor and major repair to be done. If you would only search the net you will be surprised to find out that there are recalls that ranges from reflective devices issues to throttle controls.
I asked a friend of mine who is into auto detailing for some pointers to consider when looking for an auto repair shop and here are the 5 Pointers he shared to me:
1. Trusted Name - You won't entrust your car to any one. You bring her to a shop that carries a name that is synonymous with excellence and competitiveness.
2. Sincerity - The second point we need to consider is the shop owner's (and it's people) sincerity to it's customers. When your shop says it can be done in an hour, see to it that it is done within the 60 minutes or they are busted. They should also tell you if they can do the job or not.
3. Customer Assistance - They give you after sales assistance or in this case, after repair assistance. They give you that necessary follow-up on the repaired car part or parts. They provide you that homey feel when your calling them or when they take in your car for repair. Let's say you need to have your head gasket replacement, they of course can give you points on your options.
4. Competitive Mechanics - Nothing much to say but yes, the know-how and experience of our auto mechanics bring in will spell much of the difference between a happy customer and a dissatisfied one. Watch out for tell tale of a good mechanic.
5. Well-tooled- The professionals do it with professional tools. Nothing less!
If you or someone you know drive a car, it is important for you to know where to bring your car for repairs just in case you do not have any recall orders from your car company but is serious about the safety of your family and the people on the road.
Or let's take the case of my chess friend who is currently in Los Angeles doing her master's in Cognitive Psychology. Having been a licensed driver for almost fifteen years, she thought she would be ready and equipped with experience if she encounters any vehicular malfunction on the road. A minor oil leak caused her no concerns when she was city driving but her plans to do an interstate driving led her and her car to visit Repair Pal's Los Angeles auto repair.
It's not easy to choose which auto shop you'd bring her to but with the pointers I stated above, there's only one name in mind and that is Repair Pal.
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Wednesday, March 24, 2010
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